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Frequently asked questions
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Yes, the ScanSnap scanners sure can scan photos. While ScanSnaps are designed to scan documents into PDFs, many people also use it to scan photos for storage or to share with family and friends. Though they’re not designed to take the place of professional quality photo scanners, which are typically flatbed and have the ability to scan at very high resolutions. The ScanSnap can scan up to 600 dpi and produce exceptional images thanks to our advanced CCD capture device. Important note: since the ScanSnap is built for documents, delicate photos should only be put through a scanner using a carrier sheet.
The iX500 scanner can scan a document that is up to 34 inches long. Simply open your scanner and extend the trays to their maximum positions. Adjust the sliding guides to help the hold document in place. You may need to use a hand to hold the end if your page if it’s very long, so it doesn’t slip out of the scanner. Then just hold the Scan button down for 3 seconds. The button will blink blue indicating the long page scanning mode is active.
Scan directly from your iX500 and iX100 to ScanSnap Cloud or scan through the app using your smartphone camera. ScanSnap Cloud intelligently sorts scans by document type, and applies OCR and smart naming to documents, receipts and business cards. ScanSnap Cloud automatically delivers scans to your favorite cloud services. Click here for more information.
The ScanSnap is made to be easy to use, one touch scanner. One touch scanning is not possible while using a TWAIN driver.
Optical Character Recognition, or OCR, is a technology that enables you to convert different types of documents, such as scanned paper documents, PDF files or images captured by a digital camera into editable and searchable data. Optical Character Recognition functionality in the ScanSnap family of scanners serves several purposes, including:
To find the consumable counter for your ScanSnap scanner do the following: